3363 posts categorized "Venture Capital and Technology"

ad:tech chat with Dave Morgan

Dave Morgan is one of my favorite entrepreneurs. We've backed him twice at USV and he is also a very good friend to me and my partners. Dave has been building businesses at the intersection of madison avenue and the internet since the mid 90s. So when he asked me to do a fireside chat at ad:tech with him, I said yes in a nanosecond.

We did that chat yesterday and I thought it was a great wide ranging conversation that started with the mid 90s and ended with where we are headed in the coming years. It's long, but if you have an hour to watch/listen, I highly recommend it, particularly the Q&A at the end.

Please note that this embed only goes for 10mins. But once the pre-roll is finished, there is a spot on the lower right of the player that says "watch full program" that you can click to go to the full 58 minute video.

Fred Wilson and Dave Morgan: Tomorrow's Digital Landscape from ad:tech on FORA.tv

What I'm Reading This Sunday Morning

A Capitalist's Dilemma by Clayton Christensen

The Money Quote:

The answer is that efficiency innovations are liberating capital, and in the United States this capital is being reinvested into still more efficiency innovations. In contrast, America is generating many fewer empowering innovations than in the past. We need to reset the balance between empowering and efficiency innovations.

The Doctrine of New Finance helped create this situation. The Republican intellectualGeorge F. Gilder taught us that we should husband resources that are scarce and costly, but can waste resources that are abundant and cheap. When the doctrine emerged in stages between the 1930s and the ‘50s, capital was relatively scarce in our economy. So we taught our students how to magnify every dollar put into a company, to get the most revenue and profit per dollar of capital deployed. To measure the efficiency of doing this, we redefined profit not as dollars, yen or renminbi, but as ratios like RONA (return on net assets), ROCE (return on capital employed) and I.R.R. (internal rate of return).

 

The Return Of The Capital Intensive Startup by Albert Wenger

The Money Quote:

Historically startups were capital intensive because they had to spend a lot of money to build the product and bring it to market before they were able to generate revenues.  Now it seems that everyone believes in network effects and the capital intensity comes from trying to build the biggest network faster than the competition.  The use of capital has thus shifted to customer and/or supplier acquisition or maybe more generally towards network growth.

 

The Network Effect Isn't Good Enough by Nir Eyal and Sangeet Paul Choudary

The Money Quote:

Creating a network effect is not what it used to be. Today, stored value created by the users reinforces the power of the network effect to retain users and grow market share. This dynamic makes creating user habits all the more important as investments of stored value only occur through successive passes through the user experience (see Nir’s previous article and video).


With the portability of the social graph and the fall of upfront costs to join a network, companies must leverage new ways of acquiring and retaining users. Business models that leverage a network effect plus stored value, hold the keys to the kingdom.

 

Show Me Your Badge by Kevin Carey

The Money Quote:

One of the most important functions of college degrees is signaling knowledge and skill to potential employers. Yet degrees and certificates often do a poor job of communicating detailed information about graduates. Grade inflation has steadily obscured the meaning of G.P.A.’s, and there’s no easy way to know what someone who got, for example, an A-minus in Econ 206 actually learned. A badge, on the other hand, is supposed to indicate specific knowledge and skills.


Stack Overflow, an Internet forum with 1.4 million registered users, awards members “reputation” points and a variety of badges based on answers to questions posed by fellow computer programmers. Some members devote hundreds of hours to writing and editing posts that are judged by the Stack Overflow community to display high levels of expertise. Tomasz Nurkiewicz, an Oslo software engineer and one of only 88 users to earn a “Legendary” Stack Overflow badge, writes, “I received numerous job offers from people who either saw my profile with reputation and all the badges, or were particularly impressed by one of my answers.”

Video Of The Week: Joel Spolsky at Startup School

The startup school talks are great. I've watched a bunch of them. 

Joel Spolsky is the founder and CEO of our portfolio company Stack Exchange.

His talk is a great discussion of the difference between the "get big fast" strategy and the "organic growth" strategy. This is something every entrepreneur really needs to understand. We see a lot of folks pitching us to invest in "organic gowth" businesses and Joel explains why that is a mistake.

Here is his talk (sorry I can't for the life of me figure out how to embed the startup school talks).

Video Of The Week

The video of the week this week is from Popular Science and it comes from the ribbon cutting ceremony for our portfolio company Shapeways' Factory Of The Future in Long Island City. Notice that the Mayor cut the ribbon with 3D printed scissors. You can read more about the scissors here.

USV Identity Talent Audition

As we have blogged about, we are working internally to update our web presence. We've hired a part time software engineer who is helping us build something that we hope will better leverage the network that exists inside and outside of our firm, portfolio, and relationships.

As part of that work, we have decided that our identity could use a refresh too. So we've partnered with our portfolio company Behance and are conducting an online talent audition to design our new identity.

Here's how this design competition works:

To participate, simply submit your best brand/identity design work from your portfolio for consideration by our panel of judges (Note: this is NOT a “spec contest,” just submit a past project that best exemplifies your brand/identity work). The top 5 projects will be deemed “winners,” and their owners will be invited to take on USV as a client, proposing a new identity for USV, with a $1,500 guaranteed payment for responding to the brief. If your initial proposal is selected, USV will provide an additional payment of $12,500 for the completed work.

If you are interested, please visit the Behance page and click on the big green "submit your project" button. If you know someone who might be interested, please send them the link and ask them to submit their project for consideration.

My partner Albert, who is on the Behance board, has a longer post on the USV blog explaining why we are doing this and why we partnered with Behance to run this competition.

Opening Up Our Research

When Brad Burnham and I started USV back in 2003 and I had just started blogging, we spent a lot of time talking to potential investors in our first fund. One of their big questions we got from them about the kind of open firm we wanted to create was "how will you be able to make money if you share all of your proprietary insights?"

We really didn't have a good answer to them but our bet was that by sharing our ideas and insights broadly with the market, we would attract entrepreneurs to our firm who shared those insights and ideas. And we thought the startup community would engage with us around these insights and ideas and make us smarter in the process.

It was a good bet. That is exactly what happened. I think it is now best practice in VC and possibly some other investment disciplines to be broadly open with your investment ideas and insights. At least I hope it is.

But we are not as open as we can be and should be. We get together as a firm roughly once a month to do a "deep dive" on a sector that interests us. We work as team to produce a reading list and some preliminary research on that sector. And we identify a couple people who are deeply involved in that sector to come sit with us or skype with us. These sessions last roughly two hours but can often go on longer.

Christina decided last week that we should put all of this "research" out there on the Internet. And of course she is right. She has posted the first set of research on usv.com today and we will continue to do this under the "Researching ......" headline. I think this will be really useful for us and everyone who enjoys participating in a dialog about new ideas and insights in the tech startup market.

Hitting Your Stride

I met with a friend who was in town last week. He told me he had "hit his stride" as an investor in the past year and a half. He is a former entrepreneur who became an angel investor and then a VC. I had a similar conversation with the Gotham Gal on a long car ride yesterday afternoon. 

In listening to both of them, I heard something that I have found to be true in my own experience. It takes time to learn how to be an early stage investor. You have to make a bunch of investments and learn from them. And you have to develop a strategy, a thesis, and your own differentiated style which people can then attach to you. In effect you have to build a brand and become known for what you do and how you do it. 

None of this happens overnight. I think it took my friend about four years to hit his stride. I suspect it took the Gotham Gal about as long. Part of this is that is how long it takes to know if you've made a good investment or not. You might know in two to three years. But by four years, it is going to be pretty clear. As these outcomes start coming in, you can start to see what is working and what is not.

And "what is working and what is not" is not just about your investment selection. It is about the fit between you and a certain kind of entrepreneur and a certain kind of target market and a certain kind of business model. Some investors are better at investing in SAAS companies. Some are better at investing in e-commerce. Some are better at investing in mobile apps. Some investors are better at working with teams that need a lot of help. Some investors are better at working with teams that don't need any help and want you to get out of the way.

It is important to figure out who you are and where you fit in the startup economy before you can become a good investor. But once you do that, you can "hit your stride" and start investing with conviction.

Conviction is one of the most important things entrepreneurs want to see in an investor. The overhead of working with an investor who lacks conviction is just too much for an entrepreneur. It can become a major drain on them and their company. I'd rather have conviction and be wrong than have doubts and be right. Because the latter doesn't work in a relationship with an entrepreneur and you are likely to lose anyway.

So for those just starting out in a career as a venture capital or angel investor, I would suggest that they take their time, be patient, and build a portfolio slowly and deliberately. And pay attention to what is working for you and what is not. Over time you can build an investment thesis that works for you and that you can become known for. That is when you will hit your stride and when you can step on the gas.

Indeed

The first great investment we made at USV was Indeed in the summer of 2005. Brad had been looking for a search engine for jobs and I saw this post on John Battelle's blog in late 2004. I forwarded it to Brad and he reached out to Paul and Rony. It took two tries before we could convince them to take our money. They had bootstrapped the company, launched the service, and were well on their way. They didn't need our money. But eventually we convinced them to take it, along with the New York Times Company and our friends at Allen & Company.

Indeed has always been the quiet one. Nobody really talks about them. But as I have said a number of times on this blog, they are the most complete company in our portfolio. They have it all. Two world class entrepreneurs as founders. A solid management team all up and down the company. A product that is beloved and services more than 80mm people worldwide every month. An engineering team that has kept the service up with literally no down time that I can ever remember. A business model that, like Google's, is the best on the Internet. Revenues, profits, customer satisfaction, shareholder value. They built a fortress and I am just so happy to have had a front row seat watching them build it.

The quiet one is the one that can do a big M&A transaction over the summer without anyone finding out. The quiet one is the one that puts out the news on their blog and goes back to serving customers. The quiet one is the first great investment we made at USV and one that will always have a special place in my heart. Congrats to Paul, Rony, and the team. We will miss working with you.

Section 18 of the America Invents Act

Yesterday we hosted a conversation between David Kappos, the Director of the US Patent and Trademark Office, and a bunch of founders/CEOs of our portfolio companies. It was a far reaching conversation that gave me optimism that our government does realize the issues with our patent system, particularly as it relates to software and business method patents.

There was one thing that we discussed that is very important and needs to be publicized broadly.

Section 18 of last year's America Invents Act provides for a "post-grant review proceeding for review of the validity of covered business method patents." Here's the provision. The USPTO has interpreted that provision and it is now fully implemented.

Here's what this means. If you are sued or threatened with a suit over a business method patent, you can submit the business method patent to the USPTO for a "post grant review." If the USPTO determines that patent is overly broad or should not have been issued, it will be thrown out in its entirety.

You can do this as part of your defense strategy and it will cost a fraction of a litigation defense. And the USPTO is required to complete the post grant review within one year of submittal, well ahead of any trial schedule.

So if you have been sued or if you are sued in the future over a business method patent, you should avail yourself of this post-grant review. It is faster, less expensive, and may well result in the elimination of bogus business method patents. And that's a good thing for everyone other than the troll who is suing you.

Growth

Paul Graham has penned a longish and excellent essay in which he postulates that growth is the single defining characteristic of startups and the thing that all entrepreneurs must focus on. Paul is slowly but surely building a body of writing on startups that is as good as anything that has ever been written on the topic. And this essay on growth is one of the gems. This is another gem. There are quite a few of them.

I don't always agree with Paul and I see the world a bit differently than he does. But on the topic of growth, I could not agree more. Once we determine that a company fits into our investment thesis, we then turn to the team and traction to figure out if it's something we want to invest in. Traction is another way of saying growth. 

One thing that Paul did not touch on is the difference between organic and sustainable growth and temporary stimulated growth. Things like gaming Facebook's open graph can temporarily stimulate growth that is not sustainable long term. Investors can be faked out by things like that. Gaming Google's search algorithms is another way that has been done in the past. When we look at growth, we look for authentic, organic, and sustainable growth that is not overly dependent on a single source, particularly a source the startup doesn't control. That takes some experience to detect. We've messed up there as have most investors.

Sustainable and organic growth that can continue for five or ten years unabated will produce extraordinary returns. I look back at Etsy when we invested in it in the spring of 2006, about a year after they had launched. The company had just crossed $200,000 a month of gross merchandise value (GMV), up from $1000 of GMV in the month they launched in June 2005. They had grown 200x in less than a year after their launch. I am not going to reveal Etsy's current financials but it is safe to say that they have grown more than 200x again since our initial investment. And at the rate they are growing, they could grow another 10x in the next five years. Those are some big numbers and that is how investor generate spectacular returns investing startups. 

And that is how entrepreneurs and the founding team and the management team can generate significant value for themselves as well. When thinking about startups, growth is good.