Daily Links Post
In an attempt to convince Joshua to remake the daily blog thing in a more usable form, I am going to start posting my own manually constructed daily blog thing post.
- Newspapers as Mainframes (tags newspapers) this is a really good analogy. newspapers are mainframes and blogs are the Apple II. I love it.
- It's Time To Take It Apart (tags AOL) i hate to say it but i agree with Steve Case. this probably should have been done several years ago. AOL cannot compete effectively locked inside a big slow moving company (of which i am a shareholder).
- IVR Cheat Sheet (tags ivr) this is pretty funny. Paul spent enough time on hold that he built a cheat sheet how to beat the system on a bunch of popular customer service lines.