The Future of Telephony Looks Like Email
Tom Evslin gave a very provocative speech at VON Canada recently.
The powerpoint is here.
If you are interested in the future of the voice business, you really ought to read this.
Tom hinted at the theme of his talk with two really excellent blog posts.
The Meaning of Free is worth reading no matter who you are and what you are interested in as long as you use the Internet. Free isn't free, as Tom points out, and its useful to understand why that is and what it means for all of us.
The bottom line to all of this is that the phone network and the email network are the same network going forward. The economics are largely the same. The issues are largely the same. So look at email and all of its issues and opportunities to understand the future of voice.
Great stuff Tom.